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I am better because of your seminar.

Participant, Surgical assistant


By far the best Customer Service training I’ve attended.

Participant, American EuroCopter


One of the most important things we are doing to prepare for deregulation.

Analyst, Progress Energy


People are acting on what they heard and learned.

Manager, AmeriGas


The response and improvement in our people has been outstanding.

Manager, Saint-Gobain Plastics

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Customer Focus

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Organizations choose Customer Focus as their customer service training company because we offer:

1. True third-generation customer service training that builds customer loyalty
2. A long history of success with many world-class organizations
3. Expertise, knowledge, and custom solutions in numerous industries including healthcare, communications, technology, transportation, and government
4. Local on-site customer service training consultants who adapt the training to your needs
5. Integrated customer service training solutions with measurement, reinforcement tools, and coaching to ensure sustained results
6. Our commitment to the success of your company, people, and customers
7. Low price leadership


Inspirational and motivational as well as skills-based

Our customer service skills training programs are known for their high energy, intense practice, and positive focus on participant success.

Participants rave about the customer service training programs and consistently evaluate them as their most effective and practical training experience, as well as the most fun and motivating.

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Who We Are

Customer Focus, Inc. is an international customer service training company that provides innovative, world-class customer service skill building and culture-building training programs at low cost.

Our mission is to help our clients create a customer-focused culture that values customer experiences.

Our customer service training programs provide your employees with critical skills, practical knowledge, motivation, and customer-focused values to create and keep customers for life. Call or e-mail us to see the difference one customer service training company can make.

Customer Focus, Inc.
Steve Fugate: (817) 303-5256

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