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I am better because of your seminar.

Participant, Surgical assistant


By far the best Customer Service training I’ve attended.

Participant, American EuroCopter


One of the most important things we are doing to prepare for deregulation.

Analyst, Progress Energy


People are acting on what they heard and learned.

Manager, AmeriGas


The response and improvement in our people has been outstanding.

Manager, Saint-Gobain Plastics

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The Patient’s VOICE workshop and healthcare improvement system includes a series of tools for identifying and implementing electronic medical records, also known as electronic healthcare records (EHRs).

The tools for implementing electronic health records include:
  • How to obtain HITECH Funds for electronic medical records
  • Customizing electronic medical records software
  • Top acute-care and ambulatory electronic health record vendors
  • 6 questions to ask when hiring EHR consultants
  • The six differences between a patient health record and an electronic health record
  • The three main types of patient electronic health records
  • 10 ways to use patient electronic medical records to improve patient interactions
  • 17 ways to get patients to use and update their electronic medical records
  • Computer training strategies for electronic medical records

  • These and other EHR tools are used by healthcare professionals and managers individually and in ongoing VOICE Team Meetings.

    Participants in The Patient’s VOICE workshop receive a comprehensive Participant Toolkit which includes dozens of tools to improve the use of EHRs.

    In addition, healthcare managers receive a separate Manager Toolkit which includes dozens of tools for implementing an EHR program as well as tools for using computer technology to improve healthcare quality including:

  • 6 technology solutions for the physician’s office
  • 8 ways to use the PC with patient’s in the exam room
  • 8 elements of high-tech patient rooms
  • 10 tips to improve your medical billing practices
  • 12 patient email must-dos.

    For free tools for implementing electronic medical records, CLICK HERE.
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