Healthcare Skill Clinics™
Finally, proven service-skills that fit the needs of all healthcare providers.
Announcing: Patient’s VOICE® Skill Clinics to improve healthcare satisfaction, quality, and cost-reductions:
- Choose from over twenty 50-minute Skill Clinics
- Healthcare professionals attend clinics on-the-job
- Local Leaders conduct Skill Clinics
- For all healthcare staff and caregivers
- Costs as low as $2 per Skill Clinic
The Skill Clinics meet healthcare-specific needs:
CLICK HERE for list of Skill Clinics
Save Costs:
- Best-in-class training design & materials
- Linkages to accountable behavior-standards
- No-cost webinars for Clinic Leader prep
- Over 200 healthcare job tools & aids
- Built-in performance management system
- Executive & physician kickoff program & materials
- Employee reward & recognition program
CLICK HERE for list of Skill Clinics
If you are serious about real, accountable behavior-change, and not just do posters, razzle-dazzle, or send a few managers to expensive feel-good training, Skill Clinics for all your employees are your answer.
- Real healthcare situations and best practices
- Detailed skill steps and examples
- Each HCP scripts and practices own words
- Intensive skill practices and feedback
- On-the-job skill application assignments
- 30-minute application follow-up meetings
- Manager monitoring, coaching, and reinforcement
CLICK HERE for list of Skill Clinics
All Skill Clinics are based on the unforgettable, patient-centered philosophy of asking, listening, and responding to each patient’s complete VOICE:
- Values & beliefs
- Opinions, & preferences
- Information known & needed
- Concerns & needs
- Emotions
Use to improve:
- Patient satisfaction scores
- Healthcare safety and quality
- Loyalty, repeat visits, referrals
- Coordination & teamwork
- Productivity and cost-savings
- Staff & physician satisfaction
- Risk and lawsuit reduction.
CLICK HERE for list of Skill Clinics
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